Thank you for visiting and shopping on SanttamCBD.com, our shipping policy is as follows.
Your shipping charges will be calculated and viewable at checkout. Once an order has been received in our system, it can generally take approx. 2-4 business days to process and ship.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of the items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may vary. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Shipments sent using USPS shipping times are dependent on the location of our affiliate’s warehouses and fulfillment centers.
If you have not received your order, your order is damaged, or you require an exchange, please contact us immediately at firstname.lastname@example.org.
Failure to contact us within 2 weeks will affect your ability to return any damaged products to us.
You agree that we may charge an estimate amount for any sales or taxes collected in your jurisdiction as applicable when ordering any of our products. When tracking your shipment, please allow 2-4 business days for the tracking to update. Once your order has been shipped, you will receive a text message confirmation with your tracking number. If you do not receive it, please email us and we will provide you with your tracking number. If you have any questions about your order, or shipping, please email us at email@example.com.
You agree not to hold us liable for any disruption of our service or failure to deliver product for any reason beyond our control, including but not limited to, natural disasters, criminal acts, labor shortages, labor strikes both lawful and unlawful, postal or carrier service disruption, infrastructure disruption, communication failure, material shortages, or any other circumstances that may be beyond our control.
No products on this site contain more than .3% Delta-9 THC. These statements have not been evaluated by the FDA. This product is not intended to treat or cure any disease or condition. If you have a medical condition, consult a doctor before use. This hemp was grown in accordance with the agricultural improvement act of 2018 (The Farm Bill) under a department of agriculture licensed farm.
Our policy is contingent on the product you purchased, and the suppliers return policy. In most all cases, you may return new, unopened items within 14 days of delivery for a full refund. Suppliers in some cases will pay the return shipping costs if the return is a result of their error. For example, you received an incorrect item, or the item is defective.
You should expect to receive your refund within two weeks, after the supplier receives your package. This time period includes the transit time it takes the supplier to process your return once received (3 to 5 business days), and the time it takes your bank to process the refund request (5 to 10 business days).
If you need to return an item, please contact us at firstname.lastname@example.org with your order number and details about the product you would like to return. We will respond with instructions for how to return items based on the suppliers return policy.